Our complaints policy and process are designed to provide the public and VADR members with an avenue of redress in regard to any VADR member, engaged to conduct a mediation or other alternative dispute resolution process, who is alleged to have failed to meet their obligations under the VADR Code of Conduct standards, the Family Dispute Resolution standards or the AMDRAS Code of Ethics.
If you would like to discuss an issue that concerns a VADR member, please contact VADR President Deborah Macfarlane on 0432 498 639 or at president@vadr.asn.au.
Our investigation team is highly experienced and maintains strict adherence to confidentiality and record keeping in accordance with the VADR privacy and confidentiality policy and procedures and the AMDRAS confidentiality requirements.
